Sales Administrator

Job Role & Requirements: 

·        Experience as a Sales Administrator, be able to process job cards 

·         Excellent organizational and multitasking skills

·         Must be able to do invoicing and courier and general office tasks

·         Ability to work under pressure and be willing to move stock

·         Excellent, pleasant, and professional telephone and e-mail etiquette

·         High degree of IT literacy (Word, Excel and Sage or any other CRM online experience)

Job description

·         Deal with incoming calls and emails as well as couriers and stock

·         Completing application forms for suppliers and customers

·         Processing paperwork for new and existing customers and maintain customer records

·         Assist with purchase orders and receive delivery thereof.

·         Maintain and update relevant administrative documents and databases

·         Processing orders, maintain accuracy in orders, quotes and invoices

·         Check and assist with packing orders before they leave with the courier or customer

·         Maintain and build customer relationships

·         Assisting with courier collections and receiving packages from our customers

·         Job card allocation and maintain process

·         Assist with stock take and delivery

·         Keeping codes updated and adding new item codes

·         Keep customers updated on the progress of their orders

·         Follow up on quotes sent to customers

·         Customer queries and sales

·         Welcome and greet customers

·         Manage point-of-sale processes

·         Actively involved in the receiving of new shipments

·         Keep up to date with product information

·         Accurately describe product features and benefits

·         Follow all companies’ policies and procedures

·         Assist with online selling platforms

·         Collect post and post office courier

·         General administration and ADHOC admin requests