IT Support Technician

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Short Job Description: 

Upmarket private game reserve outside Port Elizabeth requires a candidate with IT infrastructure maintenance and upkeep experience for a live-in position.

Job posting date: 
Thursday, September 2, 2021
Job Type: 
Graduate placement
Required skills: 
Computers System and Network
IT (Information Technology)
Network & System Administration
Required Qualification: 
relevant qualification
Required computer skills: 
Microsoft Office 365 ProPlus
Remuneration in ZAR: 
R15K - R18K
Remuneration term: 
Monthly
Full Job Description: 

IT Support Technician job, Port Elizabeth, Eastern Cape

Key Performance Areas of this position include:

•           Active Directory - pc User setup and password resets (when forgotten)

•           Opera HMS – Printer setup, connectivity as well as pc setup

•           GAAP POS - Connectivity (GAAP does maintenance)

•           PABX Phone Management (Teltrace)

•           Printers – Connectivity and supplies, Xerox does maintenance

•           Desk Tech Support – User issues and troubleshooting talk through

•           Network Infrastructure Maintenance and deployment

•           Facilitating/co-ordinating external IT support done by Igen

•           Video surveillance (APU control HQ)

•           Working on Windows Server Environments from Server 2003 to 2019 (servers and jumpboxes) 

•           VoIP telephones

•           UBNT network management and maintenance as well as Mikrotik / Internet monitoring and access filters (unify)

•           VM-ware backups

•           Virtual environments hosts – these house the servers

•           Unify network tools

•           Ubiquity and Mikrotik hardware monitoring

  • IT infrastructure maintenance and upkeep
  • IT equipment tracking
  • Respond to guest queries and requirements regarding all IT matters
  • Maintenance of all IT systems
  • Adherence to IT controls across the team
  • Assists in the effective management of the IT asset register
  • Assists in the implementation of effective IT Infrastructure control and upgrade procedures

Requirements:

Minimum criteria required:

  • Matric and relevant IT related qualification
  • Network connectivity (specifically Ubiquiti and Mikrotik)
  • PC hardware setup and support (including printers)
  • A good understanding of Microsoft Windows and Office365

Experience in the following would be beneficial:

  • IP telephone support
  • IP video surveillance hardware
  • Windows server (specifically Active Directory and Domain Controllers)

    Competencies required:

    • Strong technical knowledge
    • Attention to detail and accurate troubleshooting
    • Problem solving skills
    • People skills
    • Self motivation
    • Work Independently
    • Driver’s licence
    Country: 
    South Africa
    Which province(s) does this job apply to: 
    Eastern Cape
    City/Town: 
    Port Elizabeth

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