Customer Service Department Intern

Short Job Description: 

A Medical Services company is currently recruiting Customer Service Interns for their Customer Services Department in Edenvale, Johannesburg as well as their  Rondebosch, Cape Town Offices.

Candidates must be willing to work one week night shift and one week dayshift alternatively. Candidates must also have a Logistics Supply Chain qualification. Only candidates with Drivers licence and own transport will be considered for this position.

Job posting date: 
Thursday, January 7, 2021
Job Type: 
Required skills: 
Other - Manufacturing, Logistics, Supply Chain
Remuneration in ZAR: 
R13000 - R15000 per month
Remuneration term: 
Full Job Description: 

Job Description:

Learn and understand the functions within the following Customer Service departments (CSD) for all 4
subsidiary companies:
o Loan sets
o Stock control
o Receiving
o Processing
o Work closely with the relevant Team leaders/Managers to learn and then follow through on the operational
o Handling & dispatching of all inventory with the utmost of accuracy and care.

o Acquire knowledge and skill to assess the stock levels, the demand thereof as well as ensuring excess & re-
distribution of stock is done timeously.

o Complete the administration process of ensuring that loan sets and stock are dispatched with the correct
o General review of inventory and improvement of the working capital of the business to then be able to
make recommendations to the relevant Product Managers and MAM’s for improvement.

Improving patient outcomes by
delivering distinctive devices

o Assisting with stock takes and ensuring that the physical inventory on the shelf agrees with the system.
o Apply professional values and ethics in the operational environment;
o Comply with all CSD policy and procedures applicable to the operations dept.
o Participate in analysis of operational systems and implementation of appropriate strategic plans.
o Be able to demonstrate an understanding of the key elements in developing strategies to optimize
operational supply.


o Diploma or Degree in Supply Chain Management, Logistics or similar;
o Intermediate Microsoft Office skills, particularly Excel;
o JDE (or similar ERP) experience an advantage;
o Any previous work experience, whether formal or informal would be an advantage;
o Must be thorough and have attention to detail;
o Valid code 08 driver’s license & preferably own vehicle;
o Fluency in English a necessity;
o Must be able to workday shift, night shift and be on call for certain weekends;
o Well-presented and professional demeanor with attention to detail;
o High level of communication and telephone skills;
o Excellent administrative skills.
o Lives in close proximity of the Cape Town office;


o Customer oriented
o Must be hard working and willing and able to work overtime from time to time when required.
o Assertive and confident
o Able to take initiative in handling business arrangements
o Quick and willing learner, including self-study and be curious to explore and engage with staff at all levels.
o Eager to gain work experience and proof themselves
o Enthusiastic and dedicated to service excellence

South Africa
Which province(s) does this job apply to: 
Western Cape
Cape town & Johannesburg

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